Question: Can A Buyer Close A Return Request?

What happens if you close a return on eBay?

Answers (2) NO.

No you cannot return an item if you open a return request and close it.

Doesn’t matter what reason you choose when you open the return, once it is closed, its closed forever and you cannot request another return..

Do Cancelled orders get refunded?

A canceled order means the customer is never charged. The hold for the sale on their card will disappear after a few days. You can only cancel an order before it ships out – in which case their payment wouldn’t have gone through yet anyway.

Can I cancel return and return again?

A Buyer purchased two of the same item on accident. One hadn’t shipped out and they requested to cancel it. Yes, the Buyer can reopen and cancelled request. …

How long before Ebay closes a return?

You have to wait for the buyer to return the item OR close the case. If the buyer doesn’t send the item back or close the case, it will close on its own thirty (30) days after it was opened.

How does a buyer cancel a return case on eBay?

How to Close a Case on eBay as a BuyerSign in to eBay.Visit the Resolution Center.Under “Your requests and cases,” find the case or request you want to close and click “Take action.”Choose “Close this request” or “Close case.”Click “Continue.”

How do I get a refund from eBay without returning?

The seller probably had a “No Returns” policy (which would not affect your seeing the “return this item” link). A No Returns policy just tells ebay that the seller doesn’t want the item back, no way no how…and they will issue a refund without requiring a return (the refund being charged to the seller of course).

Can I refuse to give a refund on eBay?

Re: what happens if you refuse to issue a refund Copies (or fakes)are not allowed to be sold on ebay. The buyer will definately get the money back off of you on those grounds whether you want to give it back or not.

Will Amazon cancel my account for returns?

Amazon doesn’t tell customers in its return policy that their return behavior can get them banned, but the company says in its conditions of use that it reserves the right to terminate accounts in its sole discretion. Some people said they have also received email alerts from Amazon about their return activity.

Can a buyer cancel an order on eBay after paying?

Simply go to the Resolution Center and select “The buyer asked to cancel the order, or there’s an issue with the buyer’s address.” If the buyer has paid for the item, they will receive a refund and you will receive a Final Value Fee refund.

How long does a buyer have to return an item?

If they want a refund for buyer’s remorse they should return it within 14 days after getting return authorization. If the return is for item not as described they have 30 days after the delivery date given in the listing to file a dispute.

What to do if buyer wants to cancel?

If a buyer asks you to cancel an order, they’ll need to send you a cancellation request. Once you receive their request, you’ll have 3 days to approve or decline it. If you approve it and the buyer has already paid for the item via PayPal or eBay intermediate payments, the refund will be processed automatically.

What happens if you dont refund a buyer on eBay?

If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. … If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item, even if you don’t offer returns.

Does it cost to cancel an order on eBay?

If they agree to cancel you will be credited your final value fees. If they do not agree to cancel, you will owe the final value fees, and it doesn’t matter if they pay or not.

How do I cancel a return request on eBay?

Cancel a return requestGo to your Purchase history – opens in new window or tab and find the item.Select See request details in the More actions dropdown menu.Select Close your request and choose your reason from the dropdown menu.

Can I cancel Amazon return and return again?

Note: Once a refund request is cancelled, it cannot be reopened. Contact Amazon Customer Service if you cancel a refund request by mistake. Note: If your refund request is denied, you can submit an appeal within 30 calendar days of the decision.

What happens if buyer changes mind on eBay?

If the buyer changes their mind about an eBay sale after the auction has ended, they can contact the seller and ask them to cancel the transaction. … Sellers have no reason to pressure a buyer to pay if the buyer no longer wants the item. A seller can offer another bidder a second chance offer or re-list the item again.

Can you reopen a return on eBay?

Once you close the return, you can’t reopen it. You are not required to use the postage label provided by eBay at your expense, but it’s usually a good idea as it would likely cost you less than mailing it yourself. … There is no requirement to go through the eBay returns process, but it’s there for your protection.

Who pays for return shipping on eBay?

If the item is returned because it’s faulty, not as described, or damaged in the post, the seller has to pay return postage costs. However, if the buyers want to return the item for any other reason within 14 days, they have to pay to send it back (as long as you made this clear in your listing).